They say the best advertising is word of mouth, so we thought we would share what our customers are saying about their visit to our stores.
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The manager at the Navarre Florida location has a great team.. I will continue to use them for all of our vehicles.. thank you for the fast reliable service all while not having to get out of the car!
Dannie was very helpful and great with my car! He helped with everything that we asked questions about! Thanks dannie
Will G. has always provided top notch service! So glad he is the Mgr at my Prattville location. Today Matthew B. was my tech and he provided excellent customer service. Thank you guys! Can't leave out Logan G. Thanks guys! See you soon!
While having my car serviced the customer service was excellent and everyone was very timely!! The person helping me, Brandon spencer, was beyond personable and shared his knowledge with me as he worked on my car. The bathrooms were also very clean as well!!
I want to commend the professional service located at Store 0533 in Albany, Ga. 31705. The were fast, courteous, efficient and good at want they do. They also kept everyone laughing and actually enjoying themselves while getting getting their car serviced. I will be a continued customer and tell my family and friends to get them a shot. Bravo Zulu in hiring good people for your company.
We were on a road trip passing through Crestview Florida when our oil pressure warning light came on. As it turns out, it was due to our oil being over filled from the oil change the day before. The men at the Crestview service center were very helpful. They took the extra time to drain out some of the oil and we’re very pleasant to deal with. I highly recommend the Crestview service station.
I feel compelled to write this review of A.L.F. of Opelika because of the entire team's commitment to solving an issue I was having with a Jeep Wrangler I intended to trade in. To make a long story short the Jeep had more issues than any of us imagined going into the situation. The Mechanic was relentless in his determination to fix the issues and to deliver a vehicle that was up to the level of repair that he had promised. He took it upon himself to remain committed to getting to the bottom of each issue and to make solid recommendations as to what steps to take next. He took the time to explain in person the issue that he saw and how he was going to fix it. I have never seen this type of customer attention in a repair shop. While I ended up having to spend WAY more than i wanted to on a vehicle I intended to get rid of due the multiple issues that were contributing to the symptoms that were shown, I am so confident in the repairs that were done, I am keeping the jeep now. This was my first experience with American Lube Fast and I will be taking my families other cars to them as a result of this experience. I commend "Mango" (mechanic) especially, but also Charles and Matt for their help in keeping me updated and informed throughout the process. The team in Opelika is a great asset to A.L.F. and should be recognized as such! I commend A.L.F. for their corporate philosophy to be a christian based organization and to be willing to openly share that on their website!
I drove into American Lubefast in Prattville, AL to get an oil change. The first thing I saw was a sign that said "We honor God in all we do." I saw that being acted out by the staff. They were professional, courteous, and quick. I felt they had my best interests at heart. I will give the a good reference whenever possible. Thank you.
I would like Thank the entire crew at the Prattville location for outstanding service over the last several years. I have been bringing all of my vehicles to this location and the staff and crew have always been professional and courteous. Today, I brought one of my vehicles in because of some transmission issues and Mechanic Ryan Stripling helped me and took a look at my fluid levels, topped them off, and then provided a preliminary diagnosis. Ryan's help and diagnosis were greatly appreciated and I just wanted to make sure that he was recognized for his efforts. Thanks again for your help as always with my vehicles.
We all know these type places can be hit or miss. I've been having service on my vehicles at this location for probably 10 years. They have a pretty good, stable working crew here. There's a fellow named Al Wilburn, who is most likely the manager. It's because of his attitude and workmanship that I continuously return to this location, and as long as he's there, I always will. These are great guys, and Al is a standout. I appreciate them greatly.